Appointments

For an appointment, please call (407) 333-1616.

WE DO NOT ACCEPT WALK IN APPOINTMENTS

Our office is open weekdays from 8:30am to 5:00pm. We are closed for lunch between 12:00pm and 1:00pm. If you have an emergency after hours, you should go to the emergency room or call the office number (407-333-1616) to be connected to the doctor on call. Please remember that an emergency is something that cannot wait until the next business day.

If you are coming to the office for the first time, you are considered a new patient and you will need to fill out a medical history and demographic information packet. Please fill out this paperwork completely and either fax it to our office or bring it with you to your new appointment. Please arrive 15 minutes early and don't forget your insurance card and co-pay or your appointment may need to be rescheduled.

Minors

Heathrow OB/GYN accepts adolescent patients from ages 14-17. Please be aware that in order to care for a minor, the patient's parent or guardian must sign a minor consent form giving us permission to treat the patient in a confidential manner. The information contained in the medical record is confidential and will not be given to parents without the patient's consent.

Medical Form Completion

We receive many forms from patients requiring information and signatures from our office. For forms requiring a signature only, please bring the completed medical form to our office for a signature. If you have applications which need to be completed by Dr. Cofield or the nurses, we charge a modest $25 fee for medical form completion. Please allow 1 week for form completion. Be aware that disability forms will be filled out only if your doctor has limited your work capacity due to a medical problem. We will provide you with a work release when we can document your illness, injury and recovery. We cannot provide forms attesting to matters in which we were not involved.

Cancellations

We appreciate the value of your time and make every effort to see you as scheduled. Unfortunately, due to deliveries or emergencies at the hospital, we will occasionally run behind schedule. We will try to notify you as soon as we are aware of a situation that might affect your appointment time. It is very helpful if we have a current cell phone or work number so we can notify you as soon as we are aware of a situation that might affect your appointment time. Please notify our front desk if you have been waiting more than 30 minutes past your appointment time. If you are unable to keep your appointment, please call to cancel so that we can offer your space to another patient that may be waiting for an appointment. We understand that unexpected situations do occur causing you to miss your appointment. However, we do reserve the right to charge a $25 fee for missed appointments not canceled 24 hours in advance.

Pap Smears

If you have made an appointment for an annual exam or a pap smear, please do not use vaginal creams or suppositories, tampons, douche, or have intercourse for 48 hours prior to your pap smear. This ensures that we collect the best possible sample.

Children's Policy

While we cherish seeing your children at your visits, we ask that you please bring another adult with you to watch your children in the waiting room so that we can address your medical needs without distraction. If you would like to bring your children into the exam area, again, we ask that you bring another adult with you to watch your children so that they don't open trash containers or drawers in the exam room which can contain biohazardous materials or expensive equipment.